super888 Platform Privacy Notice

This page describes what we collect when you use super888 and how we keep that data protected. We gather information to verify your account, process deposits and withdrawals through payment partners like DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet, and maintain the security of your account. Our approach prioritises your right to control how your information is used.

We operate across supported jurisdictions where our service is available by local law. Your data may be stored on servers outside your region, and we partner with third-party payment processors and live-dealer studios to deliver our platform. This notice sets out what we undertake to do with your personal information.

What information we collect and how we use it

We collect your email address, phone number, and full name when you create an account. We also record your date of birth to verify you meet our eligibility requirements. Your payment method details—such as your DANA username, e-wallet account, or mobile banking bank details—are transmitted directly to our payment processors and not stored on our servers in full form.

When you use super888, we log your account activity, including login times, bet history, and game selections. We track which tournaments you follow (Liga 1, Piala AFF, Champions League, or esports events like Mobile Legends). This data helps us personalise your experience and comply with know-your-customer (KYC) requirements for financial institutions in Indonesia.

We use your information to process your account requests, resolve withdrawal delays, and contact you about account security. If you deposit via local payment, online payment, or e-wallet bank transfer, we retain records of those transactions for regulatory purposes. We do not sell your personal data to third parties unrelated to payment processing or account verification.

Your rights and our commitments

We retain your account data for as long as your account is active and for a minimum of three years afterward for regulatory compliance. You may request deletion of your personal data by contacting our support team, except where we are required by law to keep records (such as KYC documentation for banking partners like BCA or e-wallet).

We use cookies and similar tracking technologies to recognise you when you return to super888 and to store your account session. These do not track you across other websites. You can manage cookie preferences in your browser, though some cookies are required for account access and payment processing.

If you have questions about your data, how we use it, or how to request access or deletion, contact our support team. We will respond within seven business days. We commit to keeping your data secure through encryption for payment information and restricted access controls for our databases. Our service is available only where applicable law permits, and we follow the data-protection requirements of the jurisdictions where we operate.